Privacy Policy for robbiewilliams-tr.com
1. Introduction
At robbiewilliams-tr.com, we are deeply committed to protecting your personal data and upholding your privacy rights. We adhere to the highest standards of data protection in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy regulations. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information whenever you use our website or interact with our services.
We value transparency and user trust, and our practices are guided by a privacy-first philosophy. By accessing our website or providing us with your personal information, you acknowledge the terms of this Privacy Policy.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to the personal data collected and processed through robbiewilliams-tr.com. We act as the data controller for the purposes of data processing as defined by the GDPR, and we determine the purposes and means by which your personal data is processed.
If you are a California resident, you may also have additional data privacy rights under the CCPA, as outlined in Section 5 of this Policy.
3. Categories of Data Processed
We collect and process various categories of personal data to provide you with a seamless user experience. The types of data we may process include:
a. Usage Data
Information about how you use our website, including IP address, browser type, operating system, referral source, length of visit, and pages viewed.
b. Account Data
Personal information you provide when registering or creating an account, such as your full name, residential or billing address, email address, and phone number.
c. Profile Data
Your preferences, interests, browsing behavior, shopping habits, and any other data provided when completing a user profile or participating in website features.
d. Communication Data
Records of your interactions with us, including customer service requests, emails, feedback, and any correspondence exchanged through contact forms or support portals.
e. Technical Data
Device-specific data, such as model, hardware specifications, operating system version, system and app settings, language preference, and crash data.
f. Transaction Data
Details of the services or products you purchase through the website, including payment methods, billing information, shipping addresses, and order history. We do not store full payment card details.
g. Preference Data
Your choices concerning our communications, subscription preferences for newsletters, and opt-in/opt-out selections for marketing materials or product alerts.
4. Legal Bases for Processing Personal Data
We rely on one or more of the following legal bases for processing your personal data:
– Contractual Necessity: To fulfill a contract with you or take pre-contractual steps at your request.
– Legitimate Interests: Where processing is necessary for our legitimate business interests, such as maintaining service quality or improving user experience, provided these interests are not overridden by your rights.
– Consent: When you have provided clear and explicit consent for specific use cases, such as email marketing.
– Legal Obligation: As required to comply with legal and regulatory obligations to which we are subject.
5. Your Rights
As a data subject under the GDPR and a consumer under the CCPA, you have extensive rights over your personal information. These rights include:
a. Right of Access
The right to request access to and obtain a copy of your personal data that we hold.
b. Right to Rectification
You may request the correction of inaccurate data or the completion of incomplete data.
c. Right to Erasure (“Right to be Forgotten”)
You may request deletion of your personal data, subject to qualifying conditions.
d. Right to Restrict Processing
You have the right to limit the processing of your personal data in certain circumstances.
e. Right to Data Portability
You may request to receive your personal data in a structured, commonly used, and machine-readable format, and have it transferred to another controller.
f. California Consumer Rights under CCPA
Residents of California may exercise the above rights and additional ones, such as the right to opt out of the sale of personal information and the right to non-discrimination for exercising these rights.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement comprehensive technical and organizational measures to protect your personal data, including but not limited to:
– Data encryption in transit and at rest
– Strict access control protocols
– Multi-factor authentication for data systems access
– Routine audits and vulnerability assessments
– Role-based employee training in data protection and confidentiality
– Daily system backups and secure data recovery protocols
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
7. International Transfers
Your data may be accessed from, stored in, or transferred to jurisdictions outside your country of residence, including countries that may not provide the same level of data protection. Where these transfers occur, we ensure compliance with applicable data protection laws by using safeguards such as:
– Standard Contractual Clauses (SCCs) approved by the European Commission
– Binding Corporate Rules (BCRs) where applicable
– Transfers to jurisdictions with adequacy determinations from relevant authorities
8. Data Retention
We retain personal data only as long as necessary for the purposes set out in this Policy, including legal, regulatory, tax, and accounting obligations:
– Usage Data: Retained for up to 12 months for analytics purposes
– Account & Profile Data: Retained while account is active and for 6 years after deletion
– Communication Data: Retained for 3 years from the date of last communication
– Technical Data: Retained for up to 12 months
– Transaction Data: Retained for 7 years for tax and accounting reasons
– Preference Data: Retained until you withdraw consent or update preferences
9. Cookie Policy
Our website uses cookies and similar technologies to ensure its functionality and to enhance user experience. Cookies may be:
– Essential Cookies: Necessary for website operation and login authentication
– Functional Cookies: Enable personalization and improve usability
– Analytics Cookies: Help us understand visitor behavior through aggregated data
– Performance Cookies: Enhance website speed and service reliability
More information about our specific cookies is available through our cookie management platform.
10. Cookie Management & GDPR/CCPA Compliance
You can manage your cookie preferences at any time via our cookie banner or browser settings. Depending on your location, we offer opt-in consent mechanisms for non-essential cookies, in compliance with GDPR.
Under the CCPA, California users can opt out of the sale of their personal data via a “Do Not Sell My Personal Information” link, which is present in the website footer.
11. Special Protections for Children
Our website is not intended for or directed to children under the age of 13. We do not knowingly collect personal data from users under 13. If a parent or guardian believes that a child has provided us with personal information, they should contact us immediately at [email protected], and we will take appropriate steps to delete such data.
12. Policy Updates & User Notifications
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements or our data processing practices. Any significant changes will be communicated to you through appropriate channels, such as website notices or direct emails, where legally required.
We encourage you to review this Privacy Policy periodically to remain informed about how your information is protected.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: [email protected]
Website: https://robbiewilliams-tr.com
We are committed to complying with all applicable data protection laws and to responding promptly to your concerns related to privacy and data rights.