Privacy Policy for robbiewilliams-tr.com
1. Introduction
At robbiewilliams-tr.com, we are deeply committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with applicable data protection laws. We understand the importance of safeguarding your personal information and are dedicated to respecting your rights and freedoms under the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other relevant privacy laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website and services.
2. Scope and Data Controller
This Privacy Policy applies to all visitors, users, and others who access the website robbiewilliams-tr.com (“the Website”). The data controller responsible for the processing of your personal data is Robbiewilliams-tr.com, and can be contacted regarding privacy matters at [email protected]. As the data controller, we determine the purposes and means of processing your personal data.
3. Categories of Data Processed
We process different types of personal data depending on your interactions with our Website and services, which include:
a. Usage Data
– Information about how you use the Website, such as IP address, browser type and version, pages visited, time and date of visit, session duration, clickstream data, and referring URLs.
b. Account Data
– Information provided when creating an account such as name, postal address, email address, and telephone number.
c. Profile Data
– Information related to your profile and preferences including login interests, browsing history, purchase behavior, and feedback.
d. Communication Data
– Records of your interactions with us, including inquiries, support requests, emails, and messages submitted through contact forms.
e. Technical Data
– Device-specific data including hardware model, operating system and version, unique device identifiers, language settings, and mobile network information.
f. Transaction Data
– Payment details, delivery and billing information, order history, and service usage information related to your transactions.
g. Preference Data
– Marketing preferences, consent choices, and information regarding products or services of interest to you.
4. Legal Bases for Processing
We process your personal data based on the following lawful grounds:
– Contractual necessity: To fulfill obligations under a contract with you, including account management and service delivery.
– Legitimate interest: To operate, improve, and secure our Website and services in a manner that does not override your rights and freedoms.
– Consent: Where expressly provided by you for marketing or preference data; you may withdraw your consent at any time.
– Legal obligation: To comply with applicable laws and regulatory requirements.
5. Your Rights Under GDPR and CCPA
Depending on your jurisdiction, you may have one or more of the following rights in relation to your personal data:
– Right of Access: You may request confirmation of whether we process your data and request a copy of the data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data.
– Right to Erasure: You may request deletion of your data, subject to legal requirements or legitimate interests.
– Right to Restriction: You may ask us to limit the processing of your data in certain circumstances.
– Right to Portability: You may receive your data in a structured, commonly used format and transmit it to another controller.
– Right to Object: You may object to processing based on legitimate interests or direct marketing purposes.
– Right to Non-Discrimination: Under CCPA, you are entitled to exercise your rights without receiving discriminatory treatment.
To exercise any of these rights, please contact us at [email protected].
6. Data Security Measures
We take the security of your data seriously and implement appropriate technical and organizational safeguards, including but not limited to:
– Data encryption at rest and in transit
– Secure access control and authentication measures
– Periodic backups and disaster recovery planning
– Employee training on privacy and data protection
– Regular security assessments and vulnerability scanning
7. International Data Transfers
In the course of business, your personal data may be transferred internationally, including outside the European Economic Area or California. Such transfers will only take place under appropriate legal mechanisms such as Standard Contractual Clauses, adequacy decisions, or equivalent measures that ensure the protection of your data in compliance with GDPR and CCPA.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. Specific retention periods include:
– Account and Transaction Data: Up to 7 years following your last interaction or in accordance with accounting laws.
– Communication and Support Tickets: Up to 3 years after resolution.
– Marketing and Preference Data: Until consent is withdrawn or 2 years of inactivity.
– Technical and Usage Data: Retained for up to 12 months for analytical purposes.
Data no longer required is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance your experience, analyze performance, and support personalized content. The cookies used fall into the following categories:
– Essential Cookies: Necessary for core Website functionality, such as secure login and session management.
– Functional Cookies: Enable enhanced features and personalization, such as remembering preferences.
– Analytics Cookies: Collect data on site usage to help us improve performance and user experience.
– Performance Cookies: Measure and improve page load times, error occurrences, and responsiveness.
10. Cookie Management and Compliance
By continuing to use robbiewilliams-tr.com, you consent to our use of cookies as described. You may manage your cookie preferences at any time through your browser settings or our provided cookie consent tool, where available. Users from the EU and California are provided the option to opt-in (GDPR) or opt-out (CCPA) of non-essential data collection through cookie prompts.
11. Child Privacy Protection
Our services and Website are not directed to children under the age of 13. We do not knowingly collect personal data from children under this age without verifiable parental consent. If you believe a child has provided us with personal data without appropriate consent, please contact us immediately at [email protected] and we will take appropriate steps to remove the information.
12. Policy Updates
We reserve the right to amend this Privacy Policy as necessary to reflect changes in legal or regulatory standards, our business practices, or scope of services. Users will be notified of any significant changes through prominent notices on the Website or via direct communication. Continued use of the Website following such updates will constitute acceptance.
13. Contact Information
For any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact:
Email: [email protected]
Postal Address: [Please refer to our Website or reach out via email for applicable correspondence details]
We affirm our ongoing commitment to data privacy and regulatory compliance. If you have any concerns regarding the handling of your personal information on robbiewilliams-tr.com, we encourage you to contact us directly at the email address provided above.